How do I login for the first time?
You can access a guide on how to create your new playTIcasino account here.
Where can I access Games?
You can access games through the Main Lobby by clicking on SLOTS, CASINO, HIGH LIMIT or TOURNAMENTS.
For more information on games, please click here.
How do I earn Coins?
You can earn coins by winning games in our various game rooms. In addition to winning games, there are several ways to earn free Coins.
For more information on earning free coins, please click here.
How do I purchase Coins?
You can purchase coins through our Coin Store.
For players outside of the United States, in-game purchases are not yet available but click here for ways to earn Free Coins!
What are Quests?
When playing and exploring playTIcasino, you are also completing Quests for specific activities. You can complete up to four Quests a day to win more Coins, and purchase new Quests if you don't want to wait!
For more information on Quests, please click here.
What are Loyalty Points?
At playTIcasino, you can earn Loyalty Points which you can spend in the Rewards Center to purchase Coins.
For more information on Loyalty Points, please click here.
What is my Player Level and how do I Level Up?
You can increase your Player Level by earning experience points. Experience Points are earned every time that you wager coins in a game. You can view your Level through the Experience Bar at the top of every game screen.
For more information on your Player Level, please click here.
How do I access the High Limit Room?
The High Limit Room is the VIP area of playTIcasino, showcasing an exciting selection of high-roller Slot Games. To access games in this room, you will need a minimum balance of at least 10,000,000 Coins.
You can accumulate enough Coins through winnings on non-high limit games, or purchase Coins to gain access to the High Limit Room instantly.
How do I increase/decrease my bet?
playTIcasino offers a variety of exciting slots games from several popular providers. If you do not see “Bet” and “Lines” buttons on a slot game, you can access them through the games' Slot Menu by clicking on the Menu icon.
For more information on changing your bet, please click here.
Can I win real money?
playTIcasino is a free-to-play app with no real money winnings and is online gaming supported. Coins earned in-game cannot be cashed in for real money, and this game is for entertainment purposes only.
How do I take a screenshot?
Sending a screenshot of an issue is sometimes an important and helpful requirement for resolving issues in a timely manner with the playTIcasino Support Team. Visit this page for instructions on how to take a screenshot.
Which browsers are supported for the game?
playTIcasino is best enjoyed on:
• Google Chrome
• Mozilla Firefox
• Google Chrome
• Mozilla Firefox
• Microsoft® Internet Explorer 11
Why should I connect to Facebook?
To enjoy the social aspects of playTIcasino, connect your Facebook account! You can send and receive gifts daily. More perks will be coming in the future!
For more information on connecting your Facebook account, please click here.
Help! My game is stretched out and the slots games are dark!
Help! My game is stretched out and I can't reset my password or log in!
Browser zoom is a common visual aid for many users, but it is possible to use it in a way that results in playTIcasino appearing stretched and makes important buttons and fields unreachable.